Not sure if SolarWinds Take Control, or AnyDesk is the better choice for your needs? Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. Still uncertain? Check out and compare more Remote Support products. A remote client can be requested by entering the AnyDesk ID or Alias, displayed in the ID label of the Main Window of the remote client. Clients to request sessions with are also available from the Speed Dial or Address Book. A session request must be accepted manually on the remote side to start. For automatic access, see: Unattended Access. AnyDesk is a remote desktop application distributed by AnyDesk Software GmbH. The proprietary software program provides platform independent remote access to personal computers and other devices running the host application. It offers remote control, file transfer, and VPN functionality. AnyDesk has two multi-user plans ranging from $20.99/month to $52.49/month, and both can be used on unlimited devices. RemotePC has plans at $187.12/month for 50 computers and $374.62/month for. Discover AnyDesk, the secure & intuitive remote desktop software, and take advantage of the application's innovative features!

• Anydesk Web Based Version
• Anydesk Web Access

my.anydesk.com is the main interface to view and modify properties and status of a customers' account. It provides the custom client generator to create your own Anydesk, session logging, a support form to submit tickets and a section to manage payments.

• 5Monitoring
• 7Settings

Login

Customers get credentials by mail once the account is created on purchase. The mail include your login credentials namely the customers registered mail and a password. The password can be changed in the settings. In case you lose your password, it can be reset on myAnyDesk main page.

ID, Alias and License Key

The ID represents a unique number to identify a specific client in the AnyDesk network. The Alias is shaped like a mail address consisting of name and namespace. By default, users get an Alias in the public namespace '@ad' representing AnyDesk. A custom namespace is available for the Professional and Enterprise license.

Anydesk Web Based Version

See AnyDesk ID and Alias to learn how to backup the ID.

The license key connects the AnyDesk client to the corresponding account. ID and Alias are displayed in the clients section on my.anydesk.com when registered.

Registration

The license, applied to AnyDesk links the client to a specific account. After registering the client, the portal will display all its properties.

Adding Clients to a Namespace

The Alias can be chosen freely in the client details. The namespace must be @ad except for custom namespaces.

Note: If AnyDesk is installed and registered with a free license, the Alias is bound to the ID and cannot be changed once it was set.

The namespace is available for the Professional, Power and Enterprise license.

• Standard or public namespace:

exampleAlias@ad

• custom namespace:

exampleAlias@MyOwnNamespace

In Order to apply your namespace to a specific client:

• Attach your licence-key to AnyDesk with the corresponding ID/Alias.
• Login to the portal and browse to the list of clients.
• Choose the client you want to modify and click the loupe symbol.
• Change the name. You have to enter the full name including the @myOwnNamespace

Monitoring

The Portal monitors clients registered to your account, the amount of active sessions, the installed version, as well as when and how long a sessions did take place. (Provides Export Options for CSV session data). Use this feature for accounting or billing purposes. A REST-interface is also available for Professional and Enterprise customers to provide automatic retrieval of session data.

Close Session

In the Session section click the arrow symbol » to get session details in the upper right corner, choose Close session to disconnect a session. Use this method to lower the session count.

Account information

All personal contact information except the registered mailaddress can be edited.

The license tab also shows general information like:

• Customer number
• License type
• License number
• Available & max seats
• Available & max session
• Namespace (if part of the bundle)
• Clients connected to your license showing ID, Alias and online status
• Interface to build custom client versions of AnyDesk. (Customize AnyDesk)

Settings

The settings tab lets you change time zone and language, setup the CSV session export, enable [Two-Factor Authentication] and change the unattended access password.

Payment & Invoices

In the Settings Tab switch to [Payment], to consign credit card information. Invoices will be payed automatically.You may also choose to pay manually via bank transfer or PayPal. The invoice section lists all invoices including status to keep track.

Forgot Password

If you forgot your password, go to my.anydesk.com and request a password reset by clicking forgot password. You will receive a reset password mail to your registered mail address.

Custom Client Generator

Anydesk Web Access

The Portal also provides the ability to create your own AnyDesk called custom client. See: Customize AnyDesk

Connect to a computer remotely, be it from the other end of the office or halfway around the world. AnyDesk ensures secure and reliable remote desktop connections for IT professionals and on-the-go individuals alike.

Outstanding Performance

Ever experienced our innovative DeskRT codec in action? Low Latency and high Framerates are critical for working remotely. Don’t wait for your remote desktop to respond - even at high screen resolutions or low bandwidths of just 100 kB/s.

Lean and Elegant

No administrative privileges or installation needed. Get started within seconds on any operating system. Work on the go with your mobile devices.

Superior Security

Security is our priority. We use military-grade TLS technology to ensure your device is protected from unauthorized access. RSA 2048 asymmetric encryption verifies every connection. For maximum reliability, our servers run on purpose-built Erlang telecommunication technology.

All Platforms

AnyDesk runs on all common operating systems and devices on the market without any additional charge. Apps for Windows, macOS, iOS, Android, Linux, Raspberry Pi and more.

In Cloud or On-Premises

AnyDesk offers maximum flexibility adapting to your security or policy requirements.

• Maintenance and updates included
• Independent global server infrastructure
• Reliable Service with 99%+ uptime
• Customized Clients available

On-Premises Solution

Suits businesses with individual security policies

• Customizable solution
• Advanced API integration options
• Self-hosted and self-managed by your IT Team
• Data remains within your company network

Still not convinced? Try it now!

No signup required

CEO, Spidercam

'spidercam® Producer uses AnyDesk Remote Desktop Tool for Worldwide Equipment Support.'

CIO, Airport Münster/Osnabrück

'It wasn't until we tried AnyDesk that we were able to solve the data security problem.'

IT-Security Officer, AIP

'After searching for a bit, we found AnyDesk with its in-house-solution, offering exactly what we were looking for.'

By downloading and using AnyDesk, you accept our license agreement and our privacy statement.

Please consider taking our survey to help us make AnyDesk even better!

If the download does not start automatically, please click the Download link below.

Double-click the downloaded AnyDesk file and AnyDesk will start immediately.

Enter the ID or Alias of the remote device into the field under 'Remote Desk'.

Click the green 'Connect'-Button and enjoy our fast and simple remote software solution.